Returns Policy
Returns Policy:
We hope you love your fragrance, however if you’re not 100% satisfied with your purchase, you may return your product in its original condition for a full refund within 14 days of receiving.
If you have not yet received your order, please contact us and we'll check this out right away.
If you received faulty or damaged products we will be happy to exchange the products or offer you a full refund (excluding shipping costs). The customer is liable for the cost of returns. Please contact us to arrange this.
We will refund you on the method used by you to pay. We reserve the right to cancel and refund any order we feel has been made using any fraudulent methods including hacks or vulnerabilities in our systems due to interference from outside parties.
Fragrance guides and gift ideas
Unisex Perfume Guide: Scents That Feel Modern, Not Boring
Five modern unisex scent lanes, specific fragrance picks, and tips on how to wear them - from Valley of Roses in Kilkenny.
Read moreHow to Build a Scent That Lasts All Day - From Shower to Skin
Your perfume is built to last - but the right layering ritual makes it perform at a completely different level. Discover the Valley of Roses step-by-step routine, from shower gel to body balm to Eau de Parfum, and find out how prepared skin transforms the way your fragrance wears all day.
Read moreCan Your Perfume Be Too Strong for the Office? Two Scents That Get It Right
Your perfume should be discovered, not announced. Learn the arm's-length rule for office fragrance etiquette - and find two Valley of Roses scents from Kilkenny that are professional, long-lasting, and perfectly calibrated for shared workspaces.
Read more4 Perfumes You Can Spray at 8am and Still Smell at 8pm
Tired of reapplying? Discover 4 long-lasting EDP fragrances from Valley of Roses - two for her, two for him - with 20% perfume oil that stay with you from morning to night. Available online and in store in Kilkenny.
Read more
