Returns Policy
Returns Policy:
We hope you love your fragrance, however if you’re not 100% satisfied with your purchase, you may return your product in its original condition for a full refund within 14 days of receiving.
If you have not yet received your order, please contact us and we'll check this out right away.
If you received faulty or damaged products we will be happy to exchange the products or offer you a full refund (excluding shipping costs). The customer is liable for the cost of returns. Please contact us to arrange this.
We will refund you on the method used by you to pay. We reserve the right to cancel and refund any order we feel has been made using any fraudulent methods including hacks or vulnerabilities in our systems due to interference from outside parties.
Fragrance guides and gift ideas
You Deserve Something Unforgettable - Valley of Roses Has It
Looking for a hen party, birthday celebration, corporate event, kids' party, or a private 1:1 perfume consultation? At Valley of Roses, we create unforgettable fragrance experiences for every occasion. Discover our curated event packages.
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The Secret Behind Our Perfumes
At Valley of Roses, every fragrance is hand blended in Ireland using premium oils sourced from France. We make in small batches and give each scent time to develop - because we believe great perfume is worth waiting for.
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The Best Summer Fragrances for Women - We Sold Out These Again and Again…
Four fragrances that became our customers' summer favourites last year. Discover which scents they loved most and why they're our top picks again this year.
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12 Years of Valley of Roses & 1 Year of Our Flagship Shop
A heartfelt thank you from Andriana and the Valley of Roses team as we celebrate 12 years in the heart of Kilkenny and one magical year at our flagship store on 5 Rose Inn Street.
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