Returns Policy

Returns Policy:

We hope you love your fragrance, however if you’re not 100% satisfied with your purchase, you may return your product in its original condition for a full refund within 14 days of receiving.

If you have not yet received your order, please contact us and we'll check this out right away.

If you received faulty or damaged products we will be happy to exchange the products or offer you a full refund (excluding shipping costs). The customer is liable for the cost of returns. Please contact us to arrange this.

We will refund you on the method used by you to pay. We reserve the right to cancel and refund any order we feel has been made using any fraudulent methods including hacks or vulnerabilities in our systems due to interference from outside parties.

COMPARATIVE ADVERTISING DISCLAIMER

Please be aware that products mentioned throughout our site are a mere guide and in no circumstance should be mistaken for the actual high street, designer or Niche brand.

Names and copyrights, used or unused, are properties of their respective manufacturers and/or designers.

These are simply inspirations, and are not 'identical' to any other fragrance or original.

Valley of Roses Kilkenny Ltd are not to be confused with originals and we have no affiliation with the manufacturers of these unnamed designer brands.

All 'Trademarks', used or unused, are property of their respective owners. We are not endorsed by, directly affiliated with, maintained, authorised, or sponsored by any trademark holder referenced or unreferenced herein.

The use of any product name is for identification and reference purposes only, and does not imply any association with the trademark holder.

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